Inclusive by intent
Accessibilitystatement.
Our commitment, where we are today, and how to flag a barrier you have encountered. Honest about progress, in line with the EU Web Accessibility Directive (2016/2102) and WCAG 2.1 Level AA as aspirational baseline.
Conformance
We aim for compliance with WCAG 2.1 Level AA. This site is currently partially conformant: most components meet the success criteria, some interactive areas (specifically immersive 3D scenes and scroll-driven video) require further work.
Conformance is reviewed quarterly. The next review is scheduled for Q3 2026.
What we do
- Semantic HTML and landmark roles for screen reader navigation
- Keyboard navigation for all primary flows, visible focus indicators
- Color contrast against the panna background tested for AA on body text
- Alt text on informative images, decorative imagery marked aria-hidden
- Forms with labels, error messages, and ARIA descriptions
- Reduced-motion preference honored on scroll-driven sections
- Captions and transcripts on key marketing videos
Known issues
We track these openly and prioritize them in our roadmap:
- 3D hero scenes lack a non-visual alt fallback. We provide a textual headline and we plan a static poster fallback.
- Scroll-driven video carousels are not yet fully captioned. Captions are being added section by section.
- Some custom cursor interactions may interfere with assistive technology pointers. A toggle is planned.
Compatibility
The site is tested with the latest two major versions of:
- Google Chrome on Windows, macOS, Android
- Safari on macOS and iOS
- Mozilla Firefox on Windows and macOS
- Microsoft Edge on Windows
Screen readers tested: VoiceOver (macOS, iOS), NVDA (Windows). JAWS support is in progress.
Feedback channel
If you encounter a barrier, please write to accessibility@natura.inc. We aim to acknowledge within 5 business days and we keep you updated through resolution. Include the page URL and a description of the issue.
Enforcement
If we do not respond to your feedback in a reasonable time, EU users may contact the national supervisory authority responsible for the Web Accessibility Directive in their country (placeholder: refer to your national equaliity or accessibility body).
Last updated: April 26, 2026.