Cookie Policy

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide reporting information. Cookies set by the website operator are called “first-party cookies.” Cookies set by parties other than the website operator are called “third-party cookies.”

Consistent with our privacy-first mission, Natura takes a minimal approach to cookies. We do not use advertising or targeting cookies, and we do not use cookies to track you across third-party websites.

Our primary Service is delivered through third-party messaging platforms (WhatsApp, iMessage, and Telegram), not through a web-based interface. Cookies are only relevant to your interactions with our Website at natura.inc.

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function. They enable basic functionality such as page navigation, secure access, and session management. The Website cannot function properly without these cookies, and they cannot be disabled.

Examples: Session cookies, security cookies, load-balancing cookies.

3.2 Analytics Cookies

We may use analytics cookies to understand how visitors interact with our Website, such as which pages are visited most frequently and general traffic patterns. These cookies collect aggregated, anonymized information and are not used to identify individual users.

Consent: Analytics cookies are off by default and are set only if you opt in through our cookie banner. You can change or withdraw your choice at any time (see Section 6). We use privacy-focused analytics that do not track you across other websites and do not collect data used to identify you.

3.3 Functional Cookies

Functional cookies are off by default and, with your consent, remember your preferences (such as reduced-motion settings) for a smoother experience. You can enable or disable them at any time through our cookie banner.

• Advertising or targeting cookies. We do not serve ads and do not use cookies to track your interests or deliver personalized advertising.
• Third-party social media tracking cookies. We do not embed social media tracking pixels or widgets that set cookies.
• Cross-site tracking cookies. We do not use cookies to follow your activity across other websites.

Our tinyPeople Agents operate within WhatsApp, iMessage, and Telegram. These third-party messaging platforms may use their own cookies and tracking technologies subject to their respective privacy policies. Natura does not set, access, or control any cookies on these platforms.

When you access the NatureOS application, cookies are not used. The app uses standard mobile device storage mechanisms governed by your device's operating system.

When you first visit our Website, a cookie banner lets you accept, reject, or customize functional and analytics cookies; strictly necessary cookies cannot be disabled. To review or change your choice later, clear the stored preference through your browser settings (below), which will prompt the banner again.

You can also control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device and delete them individually or all at once.
• Block third-party cookies.
• Block cookies from specific websites.
• Block all cookies.
• Clear all cookies when you close the browser.

Please note that blocking strictly necessary cookies may impair the functionality of our Website.

Browser-specific instructions:

• Chrome: Settings > Privacy and Security > Cookies and Other Site Data
• Safari: Preferences > Privacy
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Edge: Settings > Privacy, Search, and Services > Cookies

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

If you have questions about our use of cookies, please contact us:

Natura Inc
Email: ops@natura.inc