Privacy forinterface / the ring.

We use your phone number and a verification code to create and secure your account, and device, connection and diagnostic information to run, secure and troubleshoot the service.

When you use the service, we process your requests, audio, recordings, transcripts, responses and other content to provide the features you ask for. Depending on the features you use, this can include your messages and contacts, information about other people, and what is shown on or available from your connected devices, including your screen.

We also use voice command recordings to investigate transcription problems.

We use providers of hosting, communications, authentication, transcription and AI services. They receive what they need to do their work, including audio, text and related context, and are required to protect it to the same standard as this policy.

If you connect an agent or another service, we send it what is needed to carry out your request, and its own terms and privacy policy apply.

Where the GDPR applies, we process data to perform our agreement with you; for our legitimate interests in operating, securing and improving the service, including diagnostics and investigating transcription problems; with your consent for optional features where required, which you can withdraw by turning the feature off or contacting us, without affecting earlier processing; and to meet legal obligations.

Your phone number is needed to create an account. Other data depends on the features you use, and a feature may not work without it.

We keep your account data and content while your account is active or until you delete them. We automatically delete voice command recordings after about seven days and generated spoken replies after about one day. We keep logs and other operational records as long as needed to run and protect the service. We may keep information longer where needed to meet legal obligations, resolve disputes or protect the service.

You can delete your account in the app’s Settings. Voice command recordings, spoken replies and operational records are not removed at that moment: they are deleted on the schedule above.

Depending on where you live, you may have the right to access, correct, delete or receive your data, to object to or restrict processing, to withdraw consent and to complain to a data protection authority. Write to ops@natura.inc or use our Privacy Rights page.

Your data may be processed in the United States and other countries. Where required, we rely on appropriate safeguards for international transfers, and you can ask us about them.

You are responsible for having any consent the law requires before you record other people or share their information through the service.

The service is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction).

We may update this policy by posting a new version on this page. This policy is not a contract and does not create rights beyond those provided by law. Questions: Natura Inc, ops@natura.inc.